Having your say helps to improve care for everyone, so please keep putting us to the test by giving us your feedback each time you use our services.
IMPROVING ACCESS AND CONTINUITY OF CARE
Every patient at the surgery is allocated to a named GP, with whom the majority of your appointments will be booked with.
Your care is managed by your named GP to provide continuity of care which we believe is at the very heart of Family General Practice.
CHANGES TO APPOINTMENT SYSTEM
From 1st Sepember 2015 all urgent requests to see a Doctor on the same day will be subject to telephone triage first.
Reception staff will no longer be able to book appointments with a Doctor on the same day unless instructed to by a General Practitioner.
Patients are still able to book same day appointments with one of our highly skilled Nurse Practitioners and are able to pre-book GP appointments up to 4 weeks in advance.
Please speak to a member of our reception team if you have any queries.
SHARING YOUR MEDICAL INFORMATION
From October 18th we will be able to share you medical records with those in the NHS who are involved in your care.
As we feel that this will enhance patient care we will automatically opt you into the scheme.
If you would prefer not to share your medical records then please mention it to the reception team.
Please click the link below or collect a leaflet at front desk. The leaflet includes all the information you need to know about sharing your medical record.
Patient leaflet on sharing your medical information
(Site updated 19/05/2016)