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Noticeboard

We are improving how we communicate with patients. 

Please tell us if you need information in a different format or communication support.


The British Medical Assoiciation called a special local medical committee (LMC) conference earlier this month "to decide what actions are needed to ensure GPs can deliver a safe and sustainable service".

Please click the link for more information.   http://www.theguardian.com/society/2016/feb09/gps-help-workload-unsafe-care-homes


STAY WELL THIS WINTER

Use the following link to find out about how you, your family and friends can ensure you use the most appropriate healthcare for your needs in Dorset - stay well this winter.

http://www.dorsetccg.nhs.uk/involve/our-campaigns/stay-well-this-winter/


Know Your Pulse  heartheart

Why and when to check your pulse? What is a normal pulse? When should you seek further advice? 

Click on the link below for some useful information.

http://intranet.dorsetccg.nhs.uk/WS-DCCG-Intranet/Downloads/News/Know%20your%20pulse%20information%20sheet.pdf

 

 


 

 Keep it..... Cancel it..... Don't waste it! 

 Can't get an appointment?

In the month of February 200 patients Did Not Attend (DNA) for GP appointments and 152 patients Did Not Attend for their Nurse or blood test appointments.

This equates to 74 hours lost in February to people who DNA'd their appointments.

If you need to CANCEL an appointment then please let the surgery know.

These figures show rise in DNAs from last month.

 


 

 

 

Protecting your baby against meningitis and septicaemia

From September 2015 babies will be offered the MenB vaccine with the other routine vaccinations at two months, four months and 12 months of age.

As fever is more common with this vaccination, Paracetamol may be provided.

For more information please visit: http://www.nhs.uk/…/vaccina…/Pages/meningitis-B-vaccine.aspx

 

 


 

 

   DiABETES

CARE.CONNECT.CAMPAIGN

The Department of Diabetes and Endocrinology have set up a cycling group. 

Please click on the link for more information

http://intranet.dorsetccg.nhs.uk/WS-DCCG-Intranet/Downloads/News/Diabetes%20Cycle%20Group%20May%202015.pdf

 

 


 

Click here for our latest Patient Participation Group Report March 2015

 

 


Changed your mobile number recently?

Please let us know if you have changed your contact details including your mobile number.  There is a link on this page below which will take you directly to a form for you to do this.  Thank you.

 



TOP TIPS - How to get the best from your Appointments

The following provides some tips for you to help you get the most from your appointment

  • Ask yourself:  How important is it that I'm seen quickly, or would I be better waiting for an appointment with a particular GP?  If you have a long-term condition you'll probably benefit from a GP who knows you.  Do I really need to see the GP or could the nurse or pharmacist help me?

 

  • Don't be put off by a GP who runs late - they may be spending needed time with patients.  One day you may appreciate them running late for you.

 

  • It's tempting to bring a list of unrelated problems, but consider what's achievable in 10 minutes. 4 problems in 10 minutes - that's 150 seconds each.  It's often better to come back again and spend more time on a problem rather than squeeze as many as you can in one ten minute appointment.

 

  • Before you see the GP, work out in your own mind what you're  worried about, and highlight any particular concerns.  Consider preparing short notes, including how you would describe your symptoms.

 

  • Get to the point, don't beat about the bush and dont' keep improtant issues until the end.

 

  • Wear accessible clothing if you're likely to need to undress for examination.

 

  • Make sure you understand what happens next, if you are not sure ask to go through the plan again.

 

  • Have your say and get your views heard; join our Patient Participation Group.

 

 


 

Dorset's Health Services - The need to change.           Your vision - Your voice - Your NHS

Dorset Clinical Commisioning Group is the name of a group of local doctors and other health professionals whose job it is to plan and secure the healthcare of Dorset's people.  Our members come from 100 GP practices across the county. Please click the link for more information. Dorset CCG Need for Change Jan 2015 low res.pdf

 


Telephone Number Withheld 

Please can all of our patients be aware that In order to protect patient's confidentiality, all of our telephone numbers are withheld.  This also means that if you have a call barring system in place for withheld numbers we will not be able to contact you.  If this affects you could you please inform the receptionist who will ensure that this is noted in your records. We will then make alternative arrangements should we need to telephone you at home.


Warning - Another scam to be aware of ...

 

It has been reported that a patient from another surgery was contacted by someone purporting to be the Chief Medical Officer of Southampton, telling them that her regular pharmacy would be closed for the entire month of December and that as a result she would not be able to get her routine medication.  The 'Chief Medical Officer' said not to worry though, if she gave them her VISA card details over the phone, he would sort out an arrangement for her.  Thankfully, the patient put the phone down and has heard nothing more.

Warning - Scam

Patients are being contacted by a company claiming to be calling from the NHS.  This company preys on the elderly and vulnerable by cold calling, pretending to be Health Care Professionals and selling remedies like Rosehip tablets.  They say that they have a "special offer price" and only need your card number or bank details to send you a trial offer.  However, instead of for example £14.99 it turns out to be £149.90 and they send a years supply.  The company is based in India with a virtual office in the UK.


EBOLA IN WEST AFRICA

If you have returned from Guinea, Liberia, or Sierra Leone or cared for someone with Ebola in the past 21 days and  You have a fever or feel unwell.  Without touching anyone, tell a member of staff or call 111



See how well we compare to other practices.
GP Patient Survey
 
 

 

 

Our Mission Statement

Having your say helps to improve care for everyone, so please keep putting us to the test by giving us your feedback each time you use our services.

 


IMPROVING ACCESS AND CONTINUITY OF CARE

Every patient at the surgery is allocated to a named GP, with whom the majority of your appointments will be booked with.

Your care is managed by your named GP to provide continuity of care which we believe is at the very heart of Family General Practice.


           

    CHANGES TO APPOINTMENT SYSTEM

From 1st Sepember 2015 all urgent requests to see a Doctor on the same day will be subject to telephone triage first.

Reception staff will no longer be able to book appointments with a Doctor on the same day unless instructed to by a General Practitioner.

Patients are still able to book same day appointments with one of our highly skilled Nurse Practitioners and are able to pre-book GP appointments up to 4 weeks in advance.

Please speak to a member of our reception team if you have any queries.

 


 SHARING YOUR MEDICAL INFORMATION

 From October 18th we will be able to share you medical records with those in the NHS who are involved in your care.

 As we feel that this will enhance patient care we will automatically opt you into the scheme.

 If you would prefer not to share your medical records then please mention it to the reception team.

 Please click the link below or collect a leaflet at front desk. The leaflet includes all the information you need to know about sharing your medical record.

Patient leaflet on sharing your medical information

     

(Site updated 19/05/2016)
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